Plans

Free & Commertial Support

Open Source

Free

Basic

690$

Standard

1250$

Premium

2250$

Enterprise

4500$

Unlimited Usage
SLA & Support
Community
Security Design Consulting [2]
1 Hour 2 Hours 3 Hours 4 Hours
Integration Consulting [2]
1 Hour 2 Hours 3 Hours 4 Hours
Bug fixes Consulting [2]
1 Hour 2 Hours 3 Hours 4 Hours
Cloud Accounts
Included Included Included Included Included
Response Times Production [1]
12 Hour 6 Hours 4 Hours 2 Hours
Response Times Pre-Production [1]
2 bus 1 bus 1 bus 1 bus
Development Service [3]
Optional Optional Optional Optional
[1] All support issues are to be reported and resolved via the Aerobase support portal.
Aerobase will evaluate and respond to new issues within the time frames set forth in the Support Response Times matrix.
Response times start only when a contact from the customer organization reports a problem on the Aerobase support portal.
[2] Hours shall be calculated on a calendar monthly basis.
Hours not used in any calendar month shall expire and cannot be used in consequent months
[3] Development services are available upon Client’s request at a price of 100 USD per hour.