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External Workforce Identity

Aerobase Identity for Infrastructure Companies: A Better Model for Contractors and External Workforce

Construction, utilities, telecom, and field-service companies often struggle less with employee SSO and more with external users. Aerobase bridges the gap between expensive per-seat identity platforms and a fixed-license model for contractor-heavy environments.

Large infrastructure companies usually do not have their biggest identity problem inside the employee directory.

They have it outside.

It shows up in the people who need access but are not full employees:

  • subcontractors
  • temporary project workers
  • external engineers
  • field-service teams
  • maintenance vendors
  • supplier-side operators
  • partner-company staff

These users still need real identity controls:

  • secure login
  • MFA
  • approval workflows
  • role-based access
  • expiration rules
  • clean offboarding

But they do not fit neatly into a standard employee IAM model.

That is where Aerobase fits.

Where The Load Sits

The hardest identities are outside the employee directory

In infrastructure businesses the external population is not an edge case — it moves with every project.

Access boundary Per project

Dozens of active sites, each with its own contractors, vendors, and approval chain.

User population Non-employees

Subcontractors, vendors, inspectors, and partner staff who still need real controls.

Access lifespan Weeks, not years

Short-lived, scoped access that must expire and offboard cleanly on its own.

Infrastructure companies have an external workforce identity problem

In construction, utilities, telecom, facilities, and other field-heavy industries, access is constantly moving:

  • people join and leave by project
  • suppliers change
  • contractors rotate between sites
  • partner companies need limited access to specific systems
  • temporary users need access for weeks or months, not years

This is very different from a stable employee directory.

For many of these companies, the real IAM challenge is not “How do we give employees SSO?”

It is:

  • how do we securely onboard non-employees
  • who approves their access
  • which project or site are they attached to
  • when does their access expire
  • how do we remove them quickly when work ends

That is a lifecycle problem, not just an authentication problem.

External Workforce Lifecycle

Access that governs itself from onboarding to offboarding

Every external identity moves through the same controlled path — approved in, scoped down, expired out.

Why Microsoft Entra or Okta can become the wrong economic model for this use case

Platforms like Microsoft Entra and Okta can be the right choice for core employee identity.

The problem starts when the same seat-based model is applied to large external populations.

For infrastructure companies, that often means:

  • thousands of contractor users across active projects
  • vendor personnel who only need narrow access
  • seasonal or temporary workers
  • partner users who should never become full internal identities

When every one of those users is treated like a normal workforce seat, the economics stop making sense.

The identity platform may be technically capable, but the licensing model starts pushing the company toward bad behavior:

  • delaying onboarding because every user feels expensive
  • creating local accounts in separate systems
  • handling approvals manually
  • reusing generic or shared accounts
  • keeping users active longer than necessary because cleanup is hard
Cost Sensitivity

How identity spend reacts when the external workforce grows

Per-seat models track headcount. A fixed model stays flat as projects and contractors scale.

This is the gap Aerobase is designed to bridge.

The real Aerobase story is not “replace everything”

For this use case, Aerobase does not need to replace the internal employee identity stack.

The stronger story is simpler:

keep Microsoft Entra, Okta, AD, or the existing SSO stack for employees, and use Aerobase for the external population that does not fit the employee model well.

Two Identity Layers

One stack for employees, one for everyone else

Not a rip-and-replace — a clean separation between internal and external identity lifecycles.

Internal employees Existing SSO

Microsoft Entra, Okta, or AD stays exactly where it already works well.

External workforce Aerobase

Contractors, vendors, and partners get secure, scoped, self-expiring access.

This gives the organization a cleaner split:

  • internal employees stay in the existing enterprise identity system
  • external users are managed in Aerobase
  • applications and portals can rely on Aerobase for non-employee authentication and lifecycle control
  • the company avoids forcing every contractor into a full internal identity seat

That is a much more realistic architecture for large project ecosystems.

Aerobase bridges the licensing gap

The commercial difference matters as much as the technical one.

Per-seat IAM makes identity cost grow every time the external workforce grows.

That is hard to defend in companies where user volume moves with projects, subcontractors, and operational demand.

Aerobase gives a different commercial shape:

  • a fixed-license or fixed-support model
  • more predictable spend
  • no need to map every new contractor to a new identity-seat discussion
  • room to scale external access without creating a matching license curve

For contractor-heavy organizations, that changes the internal conversation.

Identity stops behaving like a seat tax and starts behaving more like infrastructure.

Why the product model also fits better

The commercial model only matters because the product model supports it.

Aerobase is a better fit for external workforce identity when the organization needs:

  • approval-based onboarding
  • MFA for external users
  • site-, project-, vendor-, or supplier-based access rules
  • delegated administration for business owners
  • automatic expiration of temporary access
  • fast deprovisioning when a contractor leaves
  • separation between employee identity and non-employee identity

This helps security and IT teams enforce a clearer operating model:

“Yes, external users can get secure access. No, they do not need to be managed exactly like employees.”

A typical infrastructure-company scenario

Imagine a large infrastructure company with:

  • an internal employee directory already managed in Microsoft
  • dozens of active projects
  • multiple subcontractors per project
  • external engineers, inspectors, operators, and service vendors
  • project portals, document systems, service systems, and operational apps that external people must access

In that environment, the company usually has three bad options:

1. Put everyone into the main workforce IAM

This is operationally clean, but often too expensive for the external population.

2. Leave external identity fragmented

This creates local accounts, inconsistent MFA, manual approvals, and weak offboarding.

3. Use shared identities

This creates accountability and security problems immediately.

Aerobase gives a fourth option:

keep the employee identity layer intact, and create a dedicated identity operating model for the external workforce.

That is the bridge.

Why this message resonates especially well in infrastructure

This is not a universal IAM story.

It is strongest in industries where non-employees are central to day-to-day operations:

  • construction
  • utilities
  • telecom
  • facilities management
  • industrial services
  • field operations

These organizations often have:

  • high contractor churn
  • many partner organizations
  • project-based access boundaries
  • pressure to onboard fast
  • pressure to offboard cleanly
  • audit and compliance requirements around who had access to what

For them, identity is not just an IT convenience layer.

It is part of operational control.

The Aerobase angle in one sentence

Aerobase helps infrastructure companies keep their existing employee IAM where it already works, while giving them a more suitable and more predictable way to manage contractors, temporary users, and external workforce identities.

Bottom line

Large infrastructure companies do not just need another SSO platform.

They need a better operating and licensing model for external identity.

That means:

  • secure access for non-employees
  • strong approval and offboarding workflows
  • separation between internal and external identity lifecycles
  • and a commercial model that does not become painful every time another contractor needs access

That is the value of Aerobase for this market:

it bridges the gap between expensive per-seat identity systems for employees and the real-world need to support large numbers of contractor, temporary, and external users under a fixed commercial model.

Follow-up directions for this draft

  • Add a concrete construction example tailored to Shikun & Binui
  • Add a utilities version tailored to Mekorot
  • Add a telecom version tailored to Bezeq or Cellcom
  • Turn this into a shorter founder-style LinkedIn post